Skip to content

New whitepaper

The Modern Agentic Digital Experience Platform (DXP) with Contentful and Salesforce

Bring shared content, customer data, and specialist platforms together for web, commerce, and AI-powered experiences. Explore how a composable approach can help teams launch faster, reuse more of their work, and keep their technology choices open.

What's inside

Two ecosystems. One platform.

01

The platform choices

  • What Salesforce's acquisition of Contentful means for each of your teams.
  • The core capabilities across Contentful, Salesforce, and the composable ecosystem.
  • Three modernization paths and the renewal dates that shape the plan.
02

The work of four teams

  • Business teams: one owner for the customer result and shared business rules.
  • Marketing and product teams: reusable content, coordinated campaigns, complete journeys.
  • Technology and data teams: data ownership, reliable connections, tested AI permissions.
03

Architectures and the Quickstart

  • Five integration trends and six quick wins, starting from Salesforce or from Contentful.
  • Four reference architectures: marketing technology, migration, commerce, and portals.
  • A four-hour workshop, a 30-day engagement, and a 30-60-90-day outcome plan.

Figure preview

Figure 1
A modern DXP with Contentful and Salesforce

Combine content, customer data, and specialist tools for web, commerce, and agentic experiences.

  • Contentful

    Content and experience management

    Headless CMS
    Shared, reusable content
    AI content operations and workflows
    Create, translate, review, and approve
    Experience orchestration
    Build pages with Contentful Studio
    Personalization and experimentation
    Tailor content and test variations
    AI discovery with Palmata
    Brand insights and content priorities
  • Salesforce

    Customer data and business services

    Customer records and data
    CRM and Data 360
    Marketing and campaigns
    Marketing Cloud Next
    Commerce and orders
    Commerce Cloud
    AI agents and automation
    Agentforce
    AI access to business services
    AIforce, including Claudeforce*
  • Composable ecosystem

    Specialist tools and infrastructure

    AI search and discovery
    Product and content search with Algolia
    Digital asset management
    Images, video, and documents with Bynder
    Web delivery and hosting
    Serverless infrastructure with Vercel
    Custom AI applications and agents
    Vercel AI SDK and AI Gateway

Web, commerce, and agentic experiences

Websites and portals. Online shopping and order support. AI agents for customers and teams.

Select and connect the capabilities your business needs, and add or replace individual tools as needs change. Products shown are examples; availability, licensing, and integration requirements vary.

*Claudeforce launched with Salesforce in Claude, which was in beta when reviewed on September 16, 2026.

Source: Slalom synthesis of vendor product documentation, reviewed September 16, 2026.

What you get

Decisions you can act on.

  1. 01

    A clear read on what the acquisition changes and what should stay composable.

  2. 02

    A capability map that shows which platform does what, and where existing tools already fit.

  3. 03

    Six figures your teams can plan against: the platform, four architectures, and a four-stage migration.

  4. 04

    Thirty implementation checks and 64 key terms so every team runs the work with the same vocabulary.

Ready to read The Modern Agentic Digital Experience Platform (DXP) with Contentful and Salesforce?

Tell us where to send it and we'll email a personal link in seconds.

Keep reading

Whitepaper · 2026

From Monolith to Composable

From Monolith to Composable covers what it takes to run a composable MarTech stack in production, from the architecture shift to the operating model behind it. It maps the stack category by category across Contentful, Algolia, Bynder, and Vercel, then sets out a phased migration and the governance that keeps it on course. Written for leaders who need decision frameworks and real patterns, not a tool list.

With